Mid-Ulster Women’s Aid provides support for women, children and young people who are experiencing domestic and/ or sexual violence. During this period of support, we need to record some information about you, referred to as personal data. We need your personal data to keep in contact with you, make notes on what we have done together, ensure we are providing you with the best support that we can and to help keep you safe.

What personal data do we need?

  • Your name
  • Your address
  • Your nationality
  • Your date of birth
  • Your doctor’s name
  • Your mum’s name
  • If you have any health and contact number or medical conditions

How do we store or share your personal information?

  • Anything on paper is locked safely away
  • Any information on a computer is protected safely by passwords
  • We only keep information for long as necessary
  • All information is securely destroyed when it is no longer necessary to keep

Who will we share information with?

We share some statistical information about our work with the funders who provide money so that we can do the work we do. At times we also share information with other people who support you, including your mum, social worker if you have one, or maybe school.

Information that needs passed on to someone else is only done when absolutely necessary, and only to someone we trust.

If we feel you are not safe, then we have a responsibility to share that with others.

What you say here, stays here!

Our Support Officers are here to support YOU so remember what you say here, stays here!

Except if you are hurting yourself or others OR you are being hurt by others.

It is our policy to protect (safeguard) all children and young people involved in our service. If we feel that a child isn’t safe, we need to act, because everyone has the right to feel safe!

What is safeguarding?

  • Safeguarding means to keep someone safe and prevent any harm from happening to them
  • Safeguarding is used to protect each child and young person
  • If you share something with your support officer that is harmful to you or another person, they will take what you have said seriously. This means they have a responsibility to do something to help prevent further harm to you or another person

If a support officer feels that you might be hurt, or you might be hurting others they may:

  • Organise to speak to mum, but will always discuss this with you. They might ask you to join them but will never force you to
  • Sometimes your support officer will contact other people who work with you. For example: your doctor or social worker
  • Record what you have told them
  • Get advice from other people they work with to do what’s best for you; sometimes support officers need to talk to someone to
  • Talk to your school or your teacher or another group you are involved with, but only when they need to
  • If your worker feels that an issue is very bad and that your safety is at risk then they might contact the police

We promise:

  • To provide you with as much support as we possibly can. Your support officer will be there to support you and work alongside you. She aims to earn your trust and hopes to keep it!
  • To keep your information safe and secure.
  • If we have to, to only pass on your information if your worker feels it is necessary to protect you from harm. When possible, she will speak to you before she passes information on but sometimes she might have to take action before she can get in contact with you.

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